Gynecology in Murray, UT - ProviderMatch - Intermountain Health
Women's Health • Murray, UT
Ratings by platform
- Intermountain Health ProviderMatch (Dr. Sara Jane Pieper): 4.9/5 (18 reviews (127 ratings))
- Intermountain Health ProviderMatch (Dr. Melissa Ann Brown): 4.9/5 (14 reviews (109 ratings))
- Intermountain Health ProviderMatch (Dr. Rebecca L. Ponder): 5/5 (8 reviews (72 ratings))
- Intermountain Health ProviderMatch (Dr. Kathryn A. Maurer): 5/5 (23 reviews (147 ratings))
- Intermountain Health ProviderMatch (Dr. Mark W. Dassel): 4.9/5 (11 reviews (105 ratings))
What patients say
Patients praise
- Providers are described as kind, caring, and attentive listeners
- High levels of trust in medical expertise and surgical skills
- Patients feel heard and comfortable during appointments
- Clear and thorough explanations of medical procedures and options
Common complaints
- Difficulty with appointment scheduling and cancellations
- Administrative and billing errors including insurance authorization issues
- Challenges reaching doctors directly or receiving timely responses from staff
- General frustrations with customer service and communication at the facility level
In patients' words
"Sara was very thorough, she listened to my concerns, and she explained what was happening and what to expect. Sara is a great physician who shows great care for her patients. I highly recommend her."
— Intermountain Health ProviderMatch (Dr. Sara Jane Pieper)"Dr. Ponder is the best doctor I have ever had. She is thorough, friendly, thoughtful, and provides excellent care. She always makes me feel heard and offers both reassurance and practical solutions to any medical question I bring her."
— Intermountain Health ProviderMatch (Dr. Rebecca L. Ponder)"The previous doctor retired 2 months ago and the staff did not notify me... where I had blood work done in anticipation and was told the appt was just cancelled and I needed to reschedule."
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