Immediate Care - Mundelein - Endeavor Health
Radiology • Mundelein, IL
Ratings by platform
- Birdeye: 3.4 out of 5 stars (62 reviews)
- Yelp: not specified (review excerpts mention dissatisfaction)
- localitybiz (aggregated reviews): multiple 1-star style reviews shown
What patients say
Patients praise
- Some reviewers describe the visit as top-notch/extraordinary with caring, organized staff and clinicians
- Favorable experiences with making an appointment and being examined/treated promptly
Common complaints
- Reports of long wait times even when the lobby appears empty or the center is perceived to be not very busy
- Front-desk/communication issues (unhelpful/argumentative behavior, confusion about walk-ins)
- Insurance/payment network issues and general operational/process problems (e.g., not taking Meridian; call center unable to answer questions about imaging costs)
- Lack of transparency about capacity/closing claims (e.g., said at capacity with an empty lobby)
In patients' words
"“From the ease of making the appointment, to the lovely young women who were at the registration desk… it was a top notch visit.”"
— localitybiz review excerpt"“probably the worst and most unprofessional place in the state… it’s basically empty but somehow still manages to make you wait hours.”"
— localitybiz review excerpt"“Doctor was very good but last month had a curious experience with the lady at the front desk who argued that they do not take walk-ins.”"
— localitybiz review excerpt"“They dont take meridian.”"
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