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IU Health Orthopedics & Sports Medicine - Muncie

Orthopedics & Sports MedicineMuncie, IN

★★★★☆4.4/572 reviews across 3 platforms

Ratings by platform

  • Location.com: 4.3 out of 5 stars (59 reviews)
  • Birdeye (Dr. Jacob J. Triplet): 4.6 out of 5 stars (10 reviews)
  • Birdeye (Dr. Rory P. Sandberg): 5.0 out of 5 stars (3 reviews)

What patients say

Patients praise

  • Compassionate and patient care
  • Effective diagnosis and treatment for specific issues
  • Professional and expert surgical care
  • Staff explained things thoroughly

Common complaints

  • Poor communication and lack of responsiveness from staff
  • Concerns about surgical outcomes and perceived medical ineptness
  • Staff dishonesty regarding returned calls

In patients' words

"Dr. Triplett was the surgeon that repaired both of my shoulders. He did AMAZING! I have 110-120% range of motion back in both shoulders. I highly recommend Dr. Triplett and his team for anyone with shoulder issues!"

Birdeye review for Dr. Jacob J. Triplet

"DR. ZUCKER & HIS NURSE WERE MY WORST NIGHTMARE. I LEFT NUMEROUS VOICE MESSAGES REGARDING MY NEEDING ATTENTION AND NONE OF THE CALLS WERE RETURNED."

Vitals review for Dr. Joseph Zucker

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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