Riverbend Urgent Care - Skagit Regional Clinics
Urgent Care • Mount Vernon, WA
Ratings by platform
- Yelp, Puget Sound Consumers' Checkbook, MapQuest: Multiple online sources indicate a mixed rating, often averaging around 4 out of 5 stars on platforms like Yelp, with some specific platforms showing 11 aggregated ratings on others. (Approximately 9 to 11 reviews are aggregated on various public rating platforms.)
What patients say
Patients praise
- friendly and efficient staff during check-in and intake processes
- short or reasonable wait times reported by some patients
- appreciation for clear communication (e.g., separating Covid-19 patients)
- thorough and kind care provided in some instances
- convenience of the location and the ability to reserve spots online
Common complaints
- reports of staff and doctors appearing uncaring or dismissive
- perceived lack of helpfulness or failure to address specific medical needs (e.g., pain management)
- concerns regarding bedside manner and perceived condescending behavior by medical providers
- specific complaints about aggressive technique during blood draws or procedures
- reports of limited assistance with physical mobility for patients in the parking area
In patients' words
"The wait time was not long, but the nurse and doctor both gave off an air of uncaring and did not listen. In the end I received the care I needed but it was not a great experience."
— Puget Sound Consumers' Checkbook review (Aug 29, 2025)"I want to give this clinic a 5++ star review... The staff are all incredibly friendly and caring. They got us back in just half an hour even though the waiting room looked very busy. They took such good care of our daughter and sped the process along as much as they could."
— LocalityBiz review"I received quite a beat down about not needing antibiotics on my visit. She had her mind made up that I was there for no good reason after 8 weeks of not feeling good. She didn't even do an..."
— MapQuest review (1 year ago)More clinics in Mount Vernon
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