Henry County Health Center | Great River Health
Urgent Care • Mount Pleasant, IA
Ratings by platform
- Google / Birdeye: Approximately 2.5 to 2.6 out of 5 stars (Approximately 45-48 reviews on platforms like Google/Birdeye)
- MedicalRecords.com: 3.1 out of 5 stars (20 reviews)
What patients say
Patients praise
- Praise for specific departments like labor and delivery, physical therapy, and the emergency room in some instances
- Positive comments regarding compassionate, professional, and helpful staff members, particularly midwives and specific nurse practitioners
- Appreciation for the convenience and necessity of having local healthcare services
Common complaints
- Dissatisfaction with administrative practices, billing, and lack of follow-up care
- Reports of dismissive, unprofessional, or uncaring behavior by some staff members and doctors
- Mixed experiences with emergency services, including reports of long waits, feeling dismissed, or refused care
In patients' words
"I've had three surgeries here and was very happy with my care... By far the most positive experience I've had here was giving birth. I can't praise the Midwives... enough for the wonderful experience I had."
— Patient review on MedicalRecords.com"I was refused treatment... I will not even go back there for a colonoscopy."
— Patient review on Birdeye/Google"Kendra is wonderful! Very compassionate and takes her patients need very serious."
— Patient review on rater8More clinics in Mount Pleasant
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