Henry County Health Center—Mount Pleasant Clinic Suite 28
Mental Health • Mount Pleasant, IA
Ratings by platform
- Birdeye (aggregating Google reviews): 2.5 out of 5 stars (48 reviews (on Birdeye))
- Facebook: 74% recommend (17 reviews)
What patients say
Patients praise
- Some individual staff members described as caring, compassionate, and thorough
- Occasional positive patient experiences with specific providers
Common complaints
- Complaints regarding refusal of treatment or dismissive attitudes from medical staff
- Difficulties with administrative tasks such as losing patient files or lack of follow-up on communication
- Frustration over perceived lack of compassion and responsiveness to patient needs
In patients' words
"Kendra is caring, kind, compassionate and thorough. She takes time to listen to all of your concerns and answers all of your questions. 10/10 recommend her!"
— Great River Health website"I was refused treatment at henry county health care by Dr. Barrett because I had a lapband removed and was dismissed by my bariatric surgeon."
— Birdeye/Google Review"When i cried to them literally on the phone, the Nurse PRACTITIONER said 'I do NOT care' and proceeded to hang up on me."
— Yelp ReviewMore clinics in Mount Pleasant
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