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After Hours - Mount Pleasant Clinics

Emergency CareMount Pleasant, MI

★★★★☆4.2/5801 reviews across 2 platforms

Ratings by platform

  • Birdeye (MUSC Children's Health After Hours Care): 3.5/5 (92)
  • Promallu (Novant Health Urgent Care): 4.3/5 (709)

What patients say

Patients praise

  • Professional, compassionate, and thorough care from doctors and medical providers
  • Efficient and kind service from some staff members
  • Helpful care during urgent or sick visits

Common complaints

  • Difficulty reaching staff via phone for appointments or inquiries
  • Rudeness or lack of consideration from front desk staff
  • Concerns over medical incompetence, misdiagnosis, or unnecessary emergency room referrals
  • Long wait times

In patients' words

"Dr. Jeffrey Del Real, who was extremely patient and compassionate. He provided great support, took the time to truly listen..."

Novant Health Urgent Care Review

"Don't go here. After long wait, strange 'care' they ignored my HIPAA directive... I should never have been terrorized into going in the first place..."

MEDcare Urgent Care Review

"Want to make an appointment for a very sick child? You won’t get anyone at the office to answer."

Sweetgrass Pediatrics Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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