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Karmanos Cancer Institute at McLaren Central Michigan, Morey ...

Cancer Care • Mount Pleasant, MI

★★★☆☆2.8/532 reviews across 2 platforms

Ratings by platform

  • Vivian Health (for McLaren Central Michigan hospital): 3.6 out of 5 stars (8 reviews)
  • Birdeye (for McLaren Central Michigan Emergency Department): 2.5 out of 5 stars (24 reviews)

What patients say

Patients praise

  • professional and communicative physician care as recognized by industry awards
  • compassionate care reported by some patients during specific experiences like pregnancy or serious illness
  • helpful nursing staff with specialized oncology training
  • availability of onsite resources such as the Cancer Resource Center for patients and families

Common complaints

  • reports of long wait times for physician evaluation in the emergency department
  • complaints regarding bedside manner and patient interactions in the emergency department

In patients' words

"From being someone who's worked in the mount pleasant medical field for the last 5 years I've always heard McLaren get a bad rap. But honestly I am super impressed with their level of care... they were kind, compassionate and most importantly quick."

— Birdeye review of McLaren Central Michigan Emergency Department

"I was put in a room very quickly, however it took about an hour for the doctor to come see me. When the doctor arrived, I was still crying, puking and in severe pain."

— Birdeye review of McLaren Central Michigan Emergency Department

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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