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Vanderbilt Primary Care Providence Marketplace

Primary CareMount Juliet, TN

★★★★★4.8/516 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.0 out of 5 stars (4 reviews)
  • WebMD (for provider Aaron Scott): 5.0 out of 5 stars (7 reviews)
  • Healthgrades (for provider Shelby Johnson): 5.0 out of 5 stars (5 reviews)

What patients say

Patients praise

  • Providers are described as gentle, compassionate, and thorough
  • Appreciation for patient-centered approach and willingness to listen to concerns
  • Efficient and professional staff experiences
  • Affordable care options

Common complaints

  • Issues with follow-up and communication to patients
  • Dissatisfaction with billing practices for unsuccessful medical procedures
  • Concerns regarding clinic treatment protocols (e.g., failure to prescribe medication)
  • Frustration with debt collection processes

In patients' words

"Very affordable care - my family’s go to place for Walk in and urgent care."

Birdeye / LocalityBiz

"Dr. Ghandi was wonderful! She is very gentle and compassionate. She listened carefully to all of my concerns and was happy to order the things I needed."

LocalityBiz

"Unfortunately had an unprofessional experience with such a famous hospital - shame - I was billed for the unsuccessful insertion and removal of IUD and all the costs associated with it."

LocalityBiz

"Absolutely the best, most patient healthcare provider I have ever had. This doctor truly cares about his patients. One in a Million!"

WebMD (for Aaron Scott)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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