Mt. Juliet, TN | Dermatology - Fast Pace Health
Dermatology • Mount Juliet, TN
Ratings by platform
- Birdeye (Aggregated from Google, Facebook, Birdeye): 4.8 out of 5 stars (429 reviews)
What patients say
Patients praise
- Friendly and empathetic staff
- Professionalism of clinicians and front desk team
- Efficiency and quick service/minimal wait times generally
- Clean and well-maintained facility
- Thorough patient care and clear communication
Common complaints
- Occasional long wait times during peak hours
- Billing and pricing transparency issues (billing disputes, unexpected charges)
- Difficulty reaching customer service for billing inquiries
In patients' words
"Every person I met was professional in appearance and speech which gave me confidence I was with competent people who cared about doing their job well. Each staff person (all females) was sweet, empathetic and listened carefully so that I didn’t have to repeat myself—very refreshing!"
— Birdeye User Review"I implicitly asked if there would be an additional charge for this service, and she said no... A couple days later I receive a text message stating my card on file would be charged for 'my patient responsibility'."
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