Centennial Heart at TriStar Summit
Cardiology • Mount Juliet, TN
Ratings by platform
- U.S. News & World Report: 4.8/5 (Patient Rating) / 2/5 (Patient Experience Score) (Not explicitly stated in source)
- Healthgrades: 63% recommend rate (Not explicitly stated in source)
- Better Business Bureau (TriStar Summit Medical Center): 1.71/5 (Not explicitly stated in source)
What patients say
Patients praise
- Efficiency and punctuality in outpatient clinic appointments at Centennial Heart at Summit
- High praise for individual cardiologists regarding attentiveness, thoroughness, and clinical expertise
- Positive patient outcomes for cardiac procedures and life-saving care
Common complaints
- Reports of chaotic hospital environment and wait times in emergency/surgical settings at TriStar Summit Medical Center
- Concerns regarding communication issues and follow-up care for pain management post-surgery
- Isolated reports of unconcerned or dismissive bedside manner by some hospital providers
In patients' words
"I was called back at the exact time of my appointment, the doctor saw me shortly after and took her time throughly going through a plan to proceed. I was pleasantly impressed with the office, doctor and staff."
— Patient review cited in Centennial Heart at Summit informational site"My last experience at Summit Medical Center... was very disappointing. The environment seemed chaotic. One staff member would tell you one thing, and another would tell you something different."
— Better Business Bureau customer review for TriStar Summit Medical CenterMore clinics in Mount Juliet
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