CHOP at Virtua Mount Holly Hospital
Hospital • Mount Holly, NJ
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (overall patient satisfaction rating) (343 patient surveys)
- Yelp: 2.0 stars (87 reviews)
- Birdeye: 3.9 stars (1,627 reviews)
What patients say
Patients praise
- Effective pediatric specialist care and medical outcomes
- Clean facility and professional specialists for specific procedures
- Compassionate care by some staff members
Common complaints
- Dissatisfaction with staff responsiveness and bedside manner
- Lower-than-average HCAHPS scores for nurse and doctor communication
- Complaints regarding emergency room wait times and care quality
- Concerns about follow-up care and system integration
In patients' words
"Facility is always clean, staff is friendly and knowledgeable and my children have always been happy and comfortable with the doctors/nurses."
— LocalityBiz reviewer"Nurse Gina L rolled her eyes & made snide comments... I don't feel like we received the care that was anticipated."
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