Locations
Physician Assistant Services • Moundsville, WV
Ratings by platform
- Seniors.fyi: 2.6/5 stars (based on 103 reviews) (103 reviews)
- Birdeye: 3.3/5 stars (based on 15 reviews) (15 reviews)
- Healthgrades / US News / SeniorHealthDatabase: 67% - 70% of patients recommend the hospital (N/A)
What patients say
Patients praise
- Many patients report compassionate and thorough care in specific departments, particularly at Reynolds Rapid Care
- Some staff members, such as specific doctors and nurses, are praised for being informative, caring, and professional
- Majority of patients at Reynolds Memorial Hospital report they would recommend the facility
- Accessibility of urgent care services for timely needs
Common complaints
- Inconsistent communication and follow-up on test results or care plans
- Reports of rude, dismissive, or unprofessional conduct by some staff members
- Concerns regarding ER efficiency, including long wait times and perceived lack of organization
- Specific complaints regarding patient safety, patient rights, and abuse/harassment concerns in official surveys
- Mixed feedback on maintenance and facility cleanliness
In patients' words
"I wish I didn't have to give them one star because they deserve any... They decided that they were not going to crush my medicine anymore and put them into my feeding tube."
— Birdeye - Moundsville Healthcare Center Review"Dr. Rico takes his time and discovers the best possible option for treatment and is very understanding so I feel extremely comfortable going here... Great bedside manner and very friendly."
— LocalityBiz - Reynolds Rapid Care Review"The hospital is repeatedly described as a joke and a dirty, poorly maintained facility, especially since WVU took over. The ER is slow and disorganized."
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