Wound Care | WVU Medicine
Wound Care • Morgantown, WV
Ratings by platform
- CMS HCAHPS: 3 out of 5 stars (overall patient satisfaction) (947 patient surveys)
- Yelp: 2.1 out of 5 stars (54 reviews)
- Vivian Health: 4.3 out of 5 stars (42 reviews)
What patients say
Patients praise
- Generally positive feedback regarding clinical staff, including doctors and nurses
- Specific praise for high-quality surgical outcomes in certain cases
- High patient recommendation rates, with many patients indicating they would recommend the facility
- Access to advanced medical resources and a comprehensive range of specialty services
Common complaints
- Billing and insurance issues, including double billing and collections concerns
- Long wait times in the emergency department
- Communication challenges regarding medications and care plans
- Concerns about administrative efficiency and appointment scheduling frustrations
- Reports of negative interactions with non-clinical staff or bureaucratic processes
In patients' words
"Stayed 2 wks and I highly recommend this hospital. Friendly staff, very caring and attentive. Doctors are awesome."
— Yelp review for Ruby Memorial Hospital"DO NOT TAKE YOUR CANCER TREATMENTS HERE. DO NOT TRUST THESE PEOPLE. THEY WILL REFUSE TO ACKNOWLEDGE ANY WRONG DOING AND SWEEP YOU UNDER THE RUG FASTER THAN [anything]."
— PissedConsumer review for WVU Medicine"The doctors and care givers are super, without peer. 5 stars. The beareaucrats checking you in for surgery deserve to walk the thousands of steps I had to take to accomplish checking in."
— LocalityBiz review for WVU MedicineMore clinics in Morgantown
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