Neurosurgery | WVU Rockefeller Neuroscience Institute
Neurosurgery • Morgantown, WV
Ratings by platform
- U.S. News & World Report: 3 out of 5 stars (Patient Experience)
What patients say
Patients praise
- High appreciation for life-changing neurosurgical outcomes, particularly for movement disorders
- Praise for advanced technology and expertise in specialized procedures like focused ultrasound and DBS
- Specific doctors noted for being attentive, knowledgeable, and caring
- Successful patient recovery stories and regained quality of life
Common complaints
- Reports of poor customer service and long wait times
- Frustration with medical staff dismissiveness or lack of follow-through
- Concerns regarding communication and scheduling efficiency
In patients' words
"He is an excellent doctor and I personally would not use anyone else. Absolutely the best of the best!!"
— Patient review of Dr. Peter E. Konrad via Vitals"The worst customer service when it comes to the patients time. You get here on time and wait 45 minutes to be seen..."
— Patient complaint regarding WVU Medicine Brain and Spine (Martinsburg) via LocalityBiz"It’s a miracle. I prayed for a cure, and this procedure is liberating."
— Patient testimonial regarding essential tremor treatment at RNIMore clinics in Morgantown
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