Carolina Kidney Care
Nephrology • Morganton, NC
Ratings by platform
- Birdeye (Carolina Kidney Care Procedure Center): 4.1 out of 5 stars (based on 11 reviews) (11 reviews)
- Birdeye (Carolina Kidney Care Procedure: Mittal Sanjay MD): 5.0 out of 5 stars (based on 6 reviews) (6 reviews)
What patients say
Patients praise
- compassionate and thorough care reported by some patients
- professionalism and good bedside manner noted by some patients
- appreciation for clear explanations of conditions and treatments
Common complaints
- reports of indifferent and frustrating care
- allegations of poor communication and lack of treatment suggestions by some providers
- concerns regarding administrative issues and internal workplace culture
In patients' words
"I have never in all the years of receiving medical care have such frustrating and indifferent care as I did by Dr Lu. I was diagnosed with chronic kidney disease and was referred to him for care. However all he did was stare blankly shrug his shoulders and say I don’t know why..."
— Birdeye review for Carolina Kidney Care Procedure Center"Our visit was lengthy and she was a great listener. Dr. Higerd was very patient and thorough and did not brush me off like some others I have been to."
— Vitals review for Dr. Michele Higerd (who has an office in Morganton)More clinics in Morganton
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