MRH Cardiology Clinic
Cardiology • Montrose, CO
Ratings by platform
- Healthgrades, WebMD Care: Dr. John Frank has a 5.0/5.0 rating on Healthgrades (based on 2 reviews) and a 4.5/5.0 rating on WebMD Care (based on 7 ratings). (Multiple ratings across platforms; specifically 2 on Healthgrades and 7 on WebMD Care.)
What patients say
Patients praise
- Highly knowledgeable and caring physicians
- Patient-centered approach where doctors listen and do not rush appointments
- Clear explanations of diagnoses and test results
- Effective life-saving emergency care by some providers
- Professional and thorough follow-up care
Common complaints
- Difficulties with appointment scheduling and administrative processes
- Long wait times to get an initial appointment
- Communication issues during appointment setup (e.g., conflicting appointment information)
- Specific complaints regarding clinical outcomes and patient-physician rapport in individual cases
In patients' words
"Somehow the office can’t seem to schedule correctly. My husband received a text asking him to arrive 30 minutes before his scheduled appointment. He arrived, they told him he wasn’t scheduled. It was a remote appointment. He had the text he received and showed the receptionist. She told him the computers were a problem. This has happened twice."
— LocalityBiz / drracheleidelman.com"I cannot praise Dr. Lee and Che Pimentel, NP enough for their outstanding care. I have never felt rushed during an appointment. Both are incredibly thorough, listen to my concerns, and take time to explain all diagnoses and test results in detail."
— drracheleidelman.com"I was rushed to the hospital where I had a Widowmaker heart attack with 100% blockage. Dr. Frank saved my life. He explained everything to my family and me in simple terms, he was kind and kept me calm during a very stressful time. His follow-up care is exceptional."
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