Integrative Family Medicine - Central Vermont Medical Center
Primary Care • Montpelier, VT
Ratings by platform
- Vitals: 4.3/5
What patients say
Patients praise
- Patients have praised individual doctors for being kind, good listeners, and providing good care
- Some staff members are noted for being friendly and helpful
- Long-term patients expressing satisfaction with the care received
Common complaints
- Reports of rude or unresponsive reception/administrative staff
- Frustration regarding strict appointment policies (e.g., lateness policies)
- Concerns about continuity of care and missing medical records
- Controversial billing communication sent to patients regarding discussions during physical exams (later discontinued)
- Some patients felt their health concerns were dismissed by providers
In patients' words
"Dr. Emily Jones is absolutely lovely. One of the best listeners I've ever been too. She really cares and is very kind."
— LocalityBiz review"2 stars because the doctor is great, but poor review because the receptionists are awful."
— LocalityBiz review"Insurance coverage for yearly physical exams does NOT include review or discussion of new or current health problems."
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