Integrative Family Medicine - Central Vermont Medical Center
Integrative Medicine • Montpelier, VT
Ratings by platform
- UVM Health Network official provider profile: 170 ratings (specific to Dr. Rima Carlson's profile at this practice) (170)
- TestosteroneTherapy.org (general aggregate site): 2.7 / 5 (30 reviews)
What patients say
Patients praise
- High praise for individual physicians, particularly Dr. Rima Carlson, noted for being thorough, compassionate, and attentive
- Patients valuing the holistic and comprehensive approach to care
- Positive experiences with the quality of medical care and clinical support provided during appointments
- Effective use of telehealth/video visits reported by some patients
Common complaints
- Difficulties with administrative staff and communication, including challenges reaching the clinic by phone
- Reports of poor responsiveness from staff and long wait times for callbacks
- Concerns regarding billing practices, specifically historical issues with letters warning patients about costs associated with discussing multiple health concerns during physicals
- Isolated reports of perceived dismissive interactions or issues with patient record keeping
In patients' words
"Dr. Carlson was exceptional in hearing my concerns and following up with a thorough assessment. My visit with her exceeded my expectations."
— UVM Health Network Patient Ratings & Comments"The physicians and nurses are great. The administrative staff are absolutely terrible and make it nearly impossible to receive care."
— LocalityBiz user review"Patients at Integrative Family Medicine in Montpelier received a warning before they came in for their primary care check-ups: be careful what you ask your doctor."
— VTDigger report on billing communication issues (2019)More clinics in Montpelier
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