Women's Care in New Jersey | Mountainside Medical Center
Reproductive Health Services • Montclair, NJ
Ratings by platform
- Healthgrades: 59% patient recommendation rate
- Medicare Care Compare: 74% HCAHPS star rating (below national average of 80%)
- Yelp: 2.2/5 stars (146 reviews)
- Vivian Health: 3.9/5 stars (28 reviews)
What patients say
Patients praise
- professional, knowledgeable, and supportive nursing staff in labor and delivery and emergency departments
- well-managed, high-risk pregnancy care with good coordination between specialists
- recognized programs, including bariatric surgery excellence and accredited mammography and cancer care services
- generally positive experiences with specific OB/GYN physicians and midwives
Common complaints
- long wait times in departments and for appointments
- reports of dismissive, judgmental, or condescending staff/physician behavior
- dissatisfaction with customer service and communication, including phone operators and noisy staff areas
- concerns regarding facility maintenance and outdated appearances
In patients' words
"I delivered my baby at the hospital in Montclair and had an induced labor, and I truly could not have asked for a better experience... The labor and delivery team was professional."
— LocalityBiz user review"Mountainside Hospital should really do better Very poor experience in the ER Dr. Erik Sherman was very dismissive, judgmental, and condescending to my family and I."
— Rate A Hospital user review"Been coming to see Dr. Farnese for over a decade but every time i'm here the wait time is longer and longer and longer... My time is as vialble as yours so have some respect for..."
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