AHN Rheumatology - Northern Pike
Rheumatology • Monroeville, PA
Ratings by platform
- Birdeye: 3.4 out of 5 stars (5 reviews)
- Vitals: Not explicitly aggregated, but one negative review cited (1 review)
- U.S. News & World Report (monroeville location): 4 out of 5 stars (113 reviews)
What patients say
Patients praise
- High satisfaction with specific physicians (e.g., Dr. Bichile)
- Attentive patient care from certain providers
Common complaints
- Issues with administrative policies and staff communication
- Difficulties with location changes and scheduling arrivals
- Lack of compassion or perceived uncooperative nature in office staff
- Unsatisfactory experiences with physician assistants compared to physicians
In patients' words
"I made an appointment with this office. We traveled about an hour and one-half from my home to the address that was on the website. I was confused by the number of buildings on the campus and called the office--only to be told that they had moved to another location. ... The receptionist was abrupt, and because she said that we were more that 15 minutes late my appointment was cancelled. ... I sat in the lobby and cried."
— Vitals review regarding an AHN Rheumatology office in Monroeville"She and her office are incredibly attentive. I have never heard a complaint about her."
— Facebook user comment about Dr. Bichile within an AHN network contextMore clinics in Monroeville
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