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Mental Health Care in Monroeville, PA

Mental Health & Psychiatry ServicesMonroeville, PA

★★★★★4.7/5384 reviews across 4 platforms

Ratings by platform

  • New Directions Mental Health (Monroeville): 4.3/5 (~147-182 reviews)
  • Dr. John Carosso, Psy.D (Healthgrades): 4.9/5 (169 reviews)
  • Dr. Shannon L. Allen, MD (U.S. News): 5/5 (66 reviews)
  • Recovery Centers of America at Monroeville (Alcohol.org): 1/5 (2 reviews)

What patients say

Patients praise

  • Compassionate, kind, and respectful staff interactions
  • Thorough and informative evaluation experiences for child assessments
  • Effective support for recovery and stabilizing daily life
  • Highly regarded individual practitioners by patients

Common complaints

  • Billing and insurance disputes
  • Staffing shortages and understaffing concerns
  • Communication issues with staff and administrative departments
  • Inconsistencies in treatment approaches

In patients' words

"Dr Carosso was very attentive and thorough with the appointment. My diagnoses and explanations gave me the clarity I had been hoping for."

Vitals.com

"Simply put, Monroeville was the worst experience I've ever experienced in rehab. Save yourself the misery and go elsewhere"

Alcohol.org

"Their billing practices are crooked... it takes repeated emails to get them to understand basic concepts that should be simple for them to complete."

Better Business Bureau (Counseling and Wellness Center of Pittsburgh)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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