Primary Care & Urgent Care Monroe, NC | First Care Can Help
Family Medicine • Monroe, NC
Ratings by platform
- Zocdoc: 4.55/5 (based on 60 reviews) (60)
What patients say
Patients praise
- Compassionate and attentive care from certain providers, specifically citing Dr. Okwara
- Helpfulness and friendliness of some staff members
- Convenience for urgent care needs
- Appreciation for diverse and bilingual staff services
Common complaints
- Reports of unprofessional administrative staff and poor front-desk communication
- Concerns regarding a persistent call center service leading to excessive automated calls
- Reports of long wait times
- Negative employee experiences regarding clinic culture and work environment
In patients' words
"I been a patient of 1stcare for years and they have the best doctors and they prioritize u and ur health... I absolutely love Dr. Okwara. He actually listens to what you have to say."
— LocalityBiz Review (Sherri Bosch)"When you call to settup an appointment.. you get applied to this call center support list where they sell your information to get hounded by automated systems... I have been getting 20-50 calls a day for the past year since i went here."
— LocalityBiz Review (Dex Victor)"Overall pleasant experience. Dr. B. Okwara really listens to you and answers your questions with sound answers and realistic advice."
— First Care Can Help Website TestimonialMore clinics in Monroe
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