Cardiology - Find a Doctor - St. Francis
Cardiology • Monroe, LA
Ratings by platform
- St. Francis Provider Site (Dr. Thomas Ross Smith): 4.8 out of 5 (396 ratings, 35 reviews)
- St. Francis Provider Site (Dr. Rezaul Islam): 4.9 out of 5 (253 ratings, 36 reviews)
- Healthgrades (Dr. Mark Napoli): 3.9 out of 5 (8 ratings, 2 written reviews)
- Healthgrades (St. Francis Medical Center): 77% patient experience rating (N/A)
What patients say
Patients praise
- Doctors are frequently described as caring, knowledgeable, professional, and patient
- Effective communication, with many patients appreciating how providers explain conditions and medications
- Strong hospital patient experience ratings that are often above the national average
- Friendly and efficient office staff
Common complaints
- Some patients reported that staff did not appear to listen or offer information
- Instances of rushed appointments or feeling like time with the doctor was insufficient
- Concerns regarding billing and insurance verification processes
- A small minority of negative ratings (e.g., 25% of one specific provider's reviews on a third-party site were 1-star)
In patients' words
"Dr. Smith is a very caring doctor... he's an excellent communicator and always answers my question with empathy and understanding."
— St. Francis Patient Review"Dr Islam discusses every medication & dosages with me. Results if test & blood work too."
— St. Francis Patient Review"Dr. Napoli is very likeable, knowledgeable and I appreciate him for his quick action saving my life. I highly recommend him for anyone!!"
— Healthgrades Review"I MUST WARN YOU.....STAY AWAY FROM THEIR BILLING AND INSURANCE VERIFICATION PT. We believe they DO NOT..."
— Healthgrades Patient ReviewMore clinics in Monroe
Family Medicine in Monroe, LA - ProviderMatch - St. Francis
Patients praise: Professional and caring demeanor of providers · Excellent listening and communication skills.
Physical Therapy - Monroe
Patients praise: Knowledgeable and professional staff · Effective and personalized treatment plans.
Atrium Health Allergy, Asthma & Immunology
Patients praise: Thoroughness and attentiveness of providers · Providers take time to listen and answer questions without rushing patients.
Mercy Health Urgent Care, Monroe
Patients praise: Fast service and minimal wait times · Friendly, professional, and knowledgeable staff.
Monroe Asthma & Allergy Clinic | CAAC
Patients praise: Professional, knowledgeable, and caring staff and physicians · Thorough and informative consultations.
Comparing your options?
Browse other Cardiology clinics, or filter by state and specialty to compare patient ratings.