Specialty Services
Specialty Clinic • Monmouth, IL
Ratings by platform
- Monmouth Medical Center (CMS HCAHPS): 3 out of 5 stars (2,139 patients)
- Monmouth Medical Center Bariatric Center: 4.65 out of 5 stars (77 ratings)
- Specialty Care Services: 4.8 out of 5 stars (132 ratings)
- Monmouth Psychiatry Group: 1 star (2 reviews)
What patients say
Patients praise
- Compassionate and skilled clinical staff (nurses, surgeons, dieticians)
- Effective one-to-one patient care
- Successful patient outcomes following surgical procedures
- Friendly and supportive environment in some specialty services
Common complaints
- Inconsistent scheduling and appointment cancellations
- Poor office management and automated phone systems
- Perceived rudeness or lack of empathy from administrative staff
- Long wait times for test results
In patients' words
"That personal connection has exceeded my expectations and reassured me that Dr. Borao was the right choice at the right time."
— Monmouth Medical Center Bariatric Center Review"They cancelled my husbands EMG 4 times. Do not bother wasting your time at this facility."
— Neurology Specialists of Monmouth County Review"The individual people I met... were nice, and they seemed competent, but the office management and automated phone system are awful."
— Monmouth Cardiology ReviewMore clinics in Monmouth
About the Hospital
Patients praise: empathetic and professional staff in certain departments · generally good communication from medical teams (varies by source).
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