OSF Medical Group - Primary Care in Monmouth
Primary Care • Monmouth, IL
Ratings by platform
- WebMD Care: 4.5 out of 5 stars (5 ratings (Dr. Ronald Leonard))
- Vitals: 4.8 out of 5 stars (4 ratings (Dr. James R. Battenburg))
- CMS HCAHPS / Healthgrades: 78% patient experience rating (hospital level) (107 patient surveys (hospital level))
What patients say
Patients praise
- effective doctor communication
- attentive listening by providers
- cleanliness of facilities
- staff professionalism and responsiveness
- highly regarded primary care physicians
Common complaints
- billing and payment plan issues
- concerns regarding sharing of medical records without authorization
- reports of medical complications/communication failures in systemic settings
In patients' words
"Dr. Battenburg is credit to his profession. He cares! He is a high wire act! He is the best!"
— Vitals user review"Best Emergency Room experience I've ever had in my life. I did not wait. I was checked in, used the restroom and was being called back as soon as I shut the ..."
— Facebook user review (OSF Holy Family Medical Center)More clinics in Monmouth
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