OSF Holy Family Medical Center
Family Medicine • Monmouth, IL
Ratings by platform
- Birdeye: 2.9 out of 5 stars (65 reviews)
- MedicalRecords.com: 3.9 out of 5 stars (12 reviews)
- OpenGovNY: 4.2 out of 5 stars (9 ratings)
- Facebook: 80% recommend (62 reviews)
- U.S. News & World Report: 5 out of 5 stars (overall satisfaction)
What patients say
Patients praise
- highly regarded staff including nurses, doctors, and therapists
- many patients report quick and attentive care in the emergency department
- strong empathy and thorough communication reported by some patients
- positive ratings for physical therapy and outpatient services
Common complaints
- concerns regarding emergency department wait times
- reports of unprofessional or rude staff behavior in some instances
- some patients felt staff lacked respect or urgency during their care experience
In patients' words
"The BEST NURSES, TECHS, DOCTORS, THERAPY, DIETARY... THEY GO ABOVE & BEYOND TO CARE FOR YOU & MAKE YOUR STAY... COMFORTABLE!"
— Patient review on MedicalRecords.com/OpenGovNY"Possibly the slowest ER on this planet!! Rude young secretary... save yourself the hassle and drive to Galesburg."
— Patient review on MedicalRecords.com/OpenGovNYMore clinics in Monmouth
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