Mercy Clinic Family Medicine - Monett
Rural Health Clinic • Monett, MO
Ratings by platform
- Birdeye (Mercy Convenient Care - Monett): 3.1 out of 5 stars (10 reviews)
What patients say
Patients praise
- Appreciation for specific doctors (e.g., Dr. Duvall, Dr. Smiley) and nurse practitioners (e.g., Kelly C.)
- Positive experiences with reassuring staff who answer questions thoroughly
- Approval of clinical protocols like drug testing for pain management
Common complaints
- Long wait times
- Concerns regarding insurance coverage and billing/humanity toward Medicaid patients
- Frustration with patient triage processes in urgent care settings
In patients' words
"waited an hour and half and people who came in after my daughter got seen before her. Urgent care isnt like the ER where they triage on severity... ive never seen anything like this."
— Birdeye Review of Mercy Convenient Care - Monett"Dr. Smiley always goes out of his way to help ppl. He is a great Dr. I recommend him to everyone."
— Birdeye Review of Mercy Convenient Care - MonettMore clinics in Monett
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About Cox Monett Hospital - CoxHealth
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Patients praise: Compassionate and empathetic staff · High levels of nurse and doctor communication.
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