Orthopedics - Western Missouri Medical Center
Orthopedics • Monett, MO
Ratings by platform
- WebMD (Dr. William Goodman): 5.0/5.0 (39 ratings)
- WebMD (Dr. Stephen Hudson): 4.5/5.0 (18 ratings)
- Birdeye (Western Missouri Medical Center): 3.3/5.0 (448 reviews)
- Yelp (Western Missouri Medical Center): 1.9/5.0 (30 reviews)
What patients say
Patients praise
- Patients appreciate access to quality orthopedic care close to home rather than traveling to larger cities
- Many success stories involving knee and hip replacements with positive outcomes reported in hospital testimonials
- Some surgeons are described as informative, calm, and attentive during consultations
- Friendly and knowledgeable hospital staff noted in post-operative experiences
Common complaints
- Reports of poor communication from some orthopedic surgeons regarding surgical procedures and post-operative pain management
- Patient dissatisfaction with perceived lack of listening and attention to medical concerns from certain providers
- General hospital complaints regarding staffing levels
In patients' words
"My visit was a nightmare. He wouldn't listen. He never shared results of ex-rays... If you weigh over 150 don't go to him as waste of time."
— WebMD patient review of Dr. William Goodman"We were not informed [of the surgical practice] before surgery and he wouldn't address the severely excruciating pain she woke up with immediately after... She now has nightmares..."
— WebMD patient review of Dr. Stephen Hudson"The two surgeries were exactly the same, but the care at WMMC prior exceeded my experience and expectations... I was in and out within 24 hours, and the staff was friendly and knowledgeable. I had an amazing experience."
— WMMC patient testimonial for orthopedic careMore clinics in Monett
About Cox Monett Hospital - CoxHealth
Patients praise: High overall patient satisfaction ratings (5/5 stars) · Strong recommendation rates from patients (82%–92%).
Cox Monett Hospital
Patients praise: fast service and short wait times · attentive and caring nursing/clinical staff.
Cox Monett Hospital - CoxHealth
Patients praise: Compassionate and empathetic staff · High levels of nurse and doctor communication.
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