Mercy Clinic Family Medicine - Monett
Nephrology • Monett, MO
Ratings by platform
- Birdeye (aggregating Google and Facebook): 3.1/5 (10 reviews)
What patients say
Patients praise
- Appreciation for specific physicians (e.g., Dr. Smiley, Dr. Duvall)
- Positive experiences with attentive and reassuring medical staff
- Appreciation for thorough clinical practices like drug testing policies
Common complaints
- Long wait times
- Frustration with patient triage processes (specifically in urgent care/convenient care settings)
- Complaints regarding insurance/Medicaid acceptance policies
In patients' words
"Waited 3 hours to get seen and never got see. Worst experience ever"
— Destiny Willhite, Birdeye/Google Review"Dr. Smiley always goes out of his way to help ppl. He is a great Dr. I recommend him to everyone."
— Stephanie Runyan, Birdeye/Google ReviewMore clinics in Monett
About Cox Monett Hospital - CoxHealth
Patients praise: High overall patient satisfaction ratings (5/5 stars) · Strong recommendation rates from patients (82%–92%).
Nephrology - Western Missouri Medical Center
Patients praise: Friendly and efficient staff, particularly in departments like OB and mammography · Positive patient experiences with bedside manner and care communication.
Cox Monett Hospital
Patients praise: fast service and short wait times · attentive and caring nursing/clinical staff.
Cox Monett Hospital - CoxHealth
Patients praise: Compassionate and empathetic staff · High levels of nurse and doctor communication.
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