Primary Care Doctors in Springfield & Southwest MO - CoxHealth
Internal Medicine • Monett, MO
Ratings by platform
- WebMD Care (Dr. Julia Flax): 4.0 out of 5 (32 ratings) (32)
- US News & World Report (Cox Monett Hospital): 5 out of 5 stars (overall patient experience) (N/A)
- HospitalCompare.io (Cox Monett Hospital): 91 out of 100 (overall hospital rating) (N/A)
- SeniorHealthDatabase.com (Cox Monett Hospital): 85% (recommendation rate) (N/A)
- Birdeye (CoxHealth Center Chesterfield): 3.0 out of 5 stars (122)
What patients say
Patients praise
- high patient satisfaction with clinical and hospital care quality
- physicians and nursing staff often described as caring or professional
- positive experiences with specific providers
- clean facilities
Common complaints
- billing and insurance coverage issues
- difficulty scheduling or cancelling appointments
- perceived lack of professionalism in front desk staff
- long wait times for appointments
In patients' words
"Thankful to have made the choice to be seen here by doctors and staff who actually seemed to want to help me feel better rather than to get you in and out of the door."
— Review of Cox Monett Hospital"I scheduled 2 different appointments and both times I received a called the morning of the appointment ... to cancel the appointment and reschedule. This gives me the impression that my health is just not that important and very unprofessional."
— Review of CoxHealth Center Campbell"Consumers contacting BBB about Cox Health primarily allege difficulty resolving billing errors, some of which include being told a service was covered by insurance when it was not or being charged for free COVID-19 tests."
— BBB Complaint SummaryMore clinics in Monett
About Cox Monett Hospital - CoxHealth
Patients praise: High overall patient satisfaction ratings (5/5 stars) · Strong recommendation rates from patients (82%–92%).
Cox Monett Hospital
Patients praise: fast service and short wait times · attentive and caring nursing/clinical staff.
Cox Monett Hospital - CoxHealth
Patients praise: Compassionate and empathetic staff · High levels of nurse and doctor communication.
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