Mitchell Cancer Institute | USA Health
Cancer Care • Mitchell, SD
Ratings by platform
- Google: 4.8/5 (407 reviews (Google))
- Facebook: 96% recommend (515 reviews (Facebook))
What patients say
Patients praise
- Highly commended for compassionate and caring nursing staff and support team members
- Patients often report strong, supportive relationships with their oncologists
- Recognized as a leading oncology practice in local awards (e.g., Best Oncology Practice in the 2025 Nappies)
- Patients highlight life-saving outcomes and effective treatment plans
Common complaints
- Reports of long hold times and difficulty reaching staff via telephone
- Concerns regarding administrative and scheduling errors
- Allegations of unprofessional behavior by front-desk or support personnel
- Instances of negative bedside manner or dissatisfaction with care from specific providers
In patients' words
"I knew I made the right choice with Mitchell Cancer Institute on day one... The receptionist grabbed my hand and let me know that it was going to be okay. That is a moment of human generosity that I will not forget as long as I live."
— Patient Story (USA Health Website)"My wife recently went for her initial diagnosis and when asked if a second opinion was a good idea, the doctor concurred... we were told that the previous staffing had been reduced... resulting in long delays and and poor results."
— LocalityBiz Review"Every time I saw her, she managed to do her job with the utmost care and compassion. There was never a time that I felt rushed. No question I had was stupid, no concern I had was belittled."
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