Missouri City | Excelurgentcare
Urgent Care • Missouri City, TX
Ratings by platform
- Birdeye aggregate: 4.4 out of 5 stars (based on 1,037 reviews) (1,037 reviews across platforms (Google, Facebook, etc.))
- Zocdoc: 4.43 out of 5 stars (72 reviews)
- Solv Health: 4.7 out of 5 stars (147 reviews)
What patients say
Patients praise
- Professional and kind medical providers/doctors
- Efficient and timely care during many visits
- Clean facilities
- Helpful staff experiences reported by some patients
Common complaints
- Rude or unprofessional staff behavior
- Long wait times for services like drug screenings or prescriptions
- Concerns regarding staff competence or attentiveness during procedures
- Issues with prescription processing or communication with pharmacies
In patients' words
"The staff is not friendly at all and are rude. I was waiting on my prescription to be faxed and after hour and half I spoke with the pharmacist who confirmed not receiving it."
— Birdeye user review"A friend highly recommended this place... the staff is professional, genuinely care, explained my benefits, the doctor Catherine was so kind."
— Birdeye user review"The triage staff are medical assistant and they have no idea of what they are doing. The staff was on her cell phone while checking my blood pressure."
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