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Family Medicine | Western Montana ...

Primary CareMissoula, MT

★★★☆☆2.8/5157 reviews across 2 platforms

Ratings by platform

  • Birdeye (Aggregate): 2.9 out of 5 stars (144 reviews)
  • Yelp (Now Care): 1.6 out of 5 stars (13 reviews)

What patients say

Patients praise

  • providers who are described as compassionate, attentive, and good listeners
  • quick access to appointments for some patients
  • professional and friendly staff reported in some experiences
  • satisfaction with specific medical care and thorough treatment planning

Common complaints

  • poor bedside manner, including perceived rudeness, condescension, and lack of empathy
  • difficulties with communication and office staff rapport
  • frustration regarding long wait times and accessibility issues, including being told providers are not accepting new patients or are unavailable
  • concerns over dismissiveness of patient symptoms or lack of thorough care
  • dissatisfaction with follow-up care and office management practices

In patients' words

"I have seen Dr. Remmers for 10 years. She has always been so compassionate and listens without judgement."

WebMD patient review

"Very condenscending and judge-y... He constantly interrupts, and jumps to his own conclusions... He's aggravating and frustrating!"

Vitals patient review

"The nurse and doctor we saw initially were helpful. Do not expect any follow up care."

LocalityBiz patient review

"The provider was aweful. She was rude, uncaring, and would not listen. She also ignored my medical history."

Birdeye review (Now Care)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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