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Obstetrics & Gynecology - Western Montana Clinic

Obstetrics & GynecologyMissoula, MT

★★★☆☆3.4/5212 reviews across 4 platforms

Ratings by platform

  • Birdeye (Western Montana Clinic overall): 2.9/5 (144 reviews) (144 reviews)
  • RateMDs (Dr. Jennifer Mayo): 4.2/5 (16 reviews) (16 reviews)
  • RateMDs (Dr. Janice Givler): 3.4/5 (10 reviews) (10 reviews)
  • Birdeye (Dr. Tondy Baumgartner): 4.8/5 (42 reviews) (42 reviews)

What patients say

Patients praise

  • Highly skilled and confident surgical capabilities
  • Compassionate, kind, and professional bedside manner from many providers
  • Effective communication and responsiveness through patient portals
  • Strong patient advocacy and validation of concerns
  • Supportive during pregnancy and delivery experiences

Common complaints

  • Poor communication regarding staff changes and scheduling
  • Difficulty securing timely appointments
  • Concerns regarding C-section rates for certain providers
  • Reports of impersonal or hurried bedside manner
  • Isolated complaints regarding surgical outcomes and patient advocacy

In patients' words

"Tondy is hands down the best doctor/medical team... I always looked forward to them... She listened to every concern."

Birdeye (Dr. Tondy Baumgartner)

"She is so kind, compassionate and has good bedside manners. She is a very skilled and confident OB/Gyn."

RateMDs (Dr. Jennifer Mayo)

"As others have noted, I have been a patient at Western Montana Clinic for 30 years. However, they laid off my primary provider and now indicate that they have no providers accepting 'new patients.'"

Birdeye (Western Montana Clinic)

"If you have any desire for a vaginal birth, AVOID HER... I am sure she is a smart, skilled surgeon, but surgery is the last resort in birth, not the first."

Vitals (Dr. Janice Givler)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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