Western Montana Mental Health Center: Home
Mental Health • Missoula, MT
Ratings by platform
- Rehab.com (Dakota Place): 2.45/5 (11 reviews)
- Recovered.org: 4.03/5 (Trustscore) (not explicitly stated)
What patients say
Patients praise
- some staff described as caring, kind, and professional
- positive experiences with specific facilities providing a supportive home-like environment
Common complaints
- concerns about quality of care and reliance on telehealth in crisis services
- reports of staff responsiveness issues and difficulty in receiving follow-up or resources
- historical complaints regarding punitive management or treatment practices in group homes
- challenges with staff burnout and high turnover affecting care experience
In patients' words
"It was amazing how much the staff helped me. I have mental health issues and usually am recluse. I was out of my room the first night I was there. It really helped with having more of a home environment."
— Rehab.com user review"Dakota Place once was a good place to go for a crisis, but sadly not anymore. They rely too much on telahealth... It is negligent and dangerous to promise clients a follow up phone call and then neither do it."
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