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Primary Care Clinic Directory - Minnesota.gov

Primary CareMinneapolis, MN

★★★★☆3.9/5290 reviews across 3 platforms

Ratings by platform

  • Birdeye (Allina Health Uptown): 4.2/5 (188 reviews)
  • Birdeye (Riverside Family Physicians): 3/5 (4 reviews)
  • Birdeye (U of M Physicians Smiley's): 3.3/5 (98 reviews)

What patients say

Patients praise

  • friendly and caring individual staff or providers
  • efficient pharmacy services at certain locations
  • satisfaction with medical care and health outcomes for some patients
  • good overall experiences reported by a subset of patients

Common complaints

  • long wait times for appointments and during visits
  • billing and facility fee disputes
  • perceived unprofessionalism or lack of empathy from staff and providers
  • communication difficulties and administrative challenges
  • frustration with healthcare costs and insurance coverage issues

In patients' words

"10/10 experience! Couldn’t hear and had an ear infection, but was out of there within 20 min with my prescription! Thanks Carolyn!"

Boynton Health Review

"Incredibly frustrating. What I had expected to be a FREE 30-minute check-up costs me OVER $600 - AFTER insurance."

Hennepin Healthcare Whittier Clinic Review

"Smiley’s just billed fraudulently, over $300, for vaccinations that I did not receive, as well as charging almost $500 for a preventative care visit. The resident was kind and caring, but their coders are scam artists. Beware!"

M Health Fairview Clinic - Smiley's Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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