Childrens MN Minneapolis Primary Care Clinic

Patients praise

• pediatricians and medical staff are frequently praised for being kind, thorough, and knowledgeable
• high patient satisfaction with individual provider care, especially concerning listening to concerns and being personable
• clean facilities
• positive experiences with specialized care like the ED and orthopedic staff

Common complaints

• long wait times in the emergency department and for appointments
• issues with front desk communication and administrative processes, including checking in
• concerns regarding billing policies and lack of financial flexibility
• some reports of perceived lack of empathy from administrative staff