Eastside Orthopedics and Sports Medicine
Orthopedics • Milwaukie, OR
Ratings by platform
- Yelp: 4.0 out of 6 reviews (on one platform) (6 reviews mentioned for one location entry)
What patients say
Patients praise
- High level of clinical expertise among surgeons and doctors, particularly Drs. Kean, Gupta, and Sugalski
- Successful surgical outcomes for hip, knee, ankle, and foot procedures
- Empathetic, attentive, and thorough bedside manner from physicians
- Clean and well-maintained clinic environment
Common complaints
- Challenges with office staff communication, including perceptions of being unfriendly, dismissive, or rushed
- Frustration regarding long waiting times for appointments
- Occasional issues with administrative tasks like scheduling errors
In patients' words
"Dr. Gupta is kind, attentive and thorough. The entire office staff is professional and makes patients feel welcome and cared for. Highly recommended."
— Clinic Patient Testimonials Page"The front office staff are not very friendly. They are very dismissive and when you wait for over an hour after your appointment time they don't offer to reschedule you."
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