Lifeworks NW: Home
Mental Health Services • Milwaukie, OR
Ratings by platform
- Yelp/MapQuest (General): 1.8 to 2.0 out of 5 stars (aggregated across various platforms) (Approximately 25-29 reviews per major aggregated platform)
- Birdeye (Milwaukie): 57 reviews (overall rating not explicitly averaged in snippet) (57)
What patients say
Patients praise
- Some patients reported helpful and respectful individual therapists
- Positive experiences with specific staff members at certain locations
- Some patients found the environment non-stressful in specific instances
Common complaints
- Long wait times for appointments and intakes
- Difficulties with scheduling, cancellations, and rescheduling appointments
- Reports of unprofessional, rude, or dismissive staff/receptionists
- Concerns regarding quality of care, lack of follow-through, and perceived lack of interest in patient well-being
- Issues with billing and insurance communication
- Perception that the organization prioritizes profit over patient needs
In patients' words
"If I could give this place zero stars, I would. This has been the most frustrating experience when I have been in one of the worst crises of my life. One of my appointments wasn’t booked correctly... I’m packing up and going somewhere else."
— Patient review of Milwaukie location"They don't follow through, they're short staffed. Not enough counselors. I kept waiting almost two months for med services referral and I never got anywhere."
— Patient review of LifeWorks NW"This facility is fantastic. From the front desk to the therapists themselves. I would absolutely recommend anyone looking for therapy to come here to LW."
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