Milton, MA - BPH treatment - Greater Boston Urology
Urology • Milton, MA
Ratings by platform
- Healthgrades (Dr. James Lin): 2.3/5 stars (18 ratings)
- Vitals (Dr. Justin J. Gould): 4.0/5 stars (19 ratings)
- Healthgrades (Dr. Justin J. Gould): 4.7/5 stars (15 ratings)
What patients say
Patients praise
- Appreciation for clear explanations and expert knowledge
- Positive outcomes from specific procedures like UroLift and UTI treatments
- Some providers described as compassionate, attentive, and thorough
- Effective management of complex urological conditions
Common complaints
- Rushed appointments and concerns about focus on high-volume scheduling
- Complaints regarding rude, unprofessional, or unhelpful office staff
- Perceived lack of bedside manner or compassion in some interactions
- Difficulties in scheduling appointments and long wait times
- Some patients reported dissatisfaction with communication regarding test results
In patients' words
"Went to Dr. Lin around 2014... I have been fine since and have no more all night bathroom trips! Thx. Dr. Lin! You are the best!!!"
— Healthgrades review (Dr. James Lin)"Rushed through my appointment because he clearly jams as many people into his schedule as he can. never forget doctors main concern is making money."
— Vitals review (Dr. James Lin)"I have now had several appointments with Dr Gould and while I was immediately impressed was his expertise I am overwhelmed I with his compassion and ability to clearly converse regarding my particular situation."
— Healthgrades review (Dr. Justin Gould)More clinics in Milton
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