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South Shore Internal Medicine Associates

Primary CareMilton, MA

★★★☆☆3.0/513 reviews across 1 platforms

Ratings by platform

  • Yelp/MapQuest aggregate: 3.0 out of 5 (on Yelp) (13 reviews)
  • BestProsInTown: Not specified (mixed feedback) (40 reviews)

What patients say

Patients praise

  • Highly regarded, knowledgeable, and caring physicians
  • Some long-term patients report positive experiences over many years
  • Appreciation for effective diagnosis and successful treatment outcomes
  • Professionalism of certain individual doctors mentioned by name

Common complaints

  • Difficulty reaching the office via telephone (long wait times, disconnected calls)
  • Complaints regarding administrative and front-desk staff interactions
  • Issues with appointment scheduling and responsiveness to follow-up requests
  • Perceived lack of professional customer service or empathy in staff communication

In patients' words

"Great Doctors but you cannot get through to the phones. It was better years ago. ... Looking to go elsewhere due to her uncaring and appalling remarks after being with a great Rheumatologists Dr. Martens there for over 22 years."

Patient review on LocalityBiz

"The doctor is fine, but the support staff is terrible. I have been trying to get my prescription refilled for over a week."

Patient review on Yelp via MapQuest

"This office has been a Godsend for my mother who sees Dr Patel. The staff is very responsive to appointment requests , medication needs and all around kind to my mother."

Patient review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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