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Milford Urgent Care Center - Yale New Haven Health logo

Milford Urgent Care Center - Yale New Haven Health

Urgent CareMilford, CT

★★★☆☆2.5/5122 reviews across 1 platforms

Ratings by platform

  • Aggregated review data: 2.5/5 (122 reviews)
  • BestProsInTown: Not explicitly stated but described as having generally positive reviews (66 reviews)

What patients say

Patients praise

  • Friendly and professional medical staff and nursing teams
  • Efficient service with minimal wait times reported by some patients
  • Clean, state-of-the-art facilities
  • Convenient and effective care for minor ailments or injuries
  • Quick and easy process for services like COVID-19 testing

Common complaints

  • Significant concerns regarding billing practices, specifically patients being billed at emergency room rates rather than standard urgent care rates
  • Perception of excessive costs for minor procedures
  • Occasional reports of incorrect diagnoses or quality of care issues
  • Occasional complaints regarding communication or administrative processes when seeking follow-up care

In patients' words

"DO NOT GO HERE. This is NOT an urgent care clinic it is an EMERGENCY ROOM and bills at EMERGENCY ROOM RATES. I went in for an ear wax removal and was bill $1,208."

User review on Yelp/MapQuest

"Doctor was wonderful. Totally positive experience. Very greatful to get medical care on a Sunday! Highly recommend."

User review on Promallu

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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