Diagnostic Imaging of Milford: Medical Diagnostic Imaging Centers ...
Diagnostic Imaging • Milford, CT
Ratings by platform
- Company website (Testimonials page): 4.94/5 (based on 35 reviews) (35)
- Yahoo Local: 3.5/5 (12)
What patients say
Patients praise
- Many patients report professional, friendly, and helpful staff members
- Positive experiences with technicians and clinical care, particularly regarding mammograms and imaging procedures
- Efficiency for some patients with short wait times during appointments
- Appreciation for clean and well-maintained facilities
Common complaints
- Issues with customer service and administrative staff, including perceived lack of empathy and rudeness
- Difficulties with appointment scheduling and long wait times for appointments
- Occasional frustration regarding billing procedures and reimbursement issues
- Instances of being turned away or denied service due to minor delays or administrative errors
In patients' words
"I have been going to diagnostics imaging for few years now and I have never had issues with appointments but this time I called few times and Charles over at front desk has no empathy towards the patients needs."
— LocalityBiz review"Besides the person at the Cech encounter being bland, the rest of the staff was very welcoming and inviting. The Anesthesiologist, who performed my injection was very friendly and an excellent..."
— Yahoo Local review"There was no long waits, and everyone there on the staff is so nice, helpful and very professional. It's always a great experience when I go there."
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