Ear, Nose & Throat Care (Otolaryngology) - Billings Clinic
Otolaryngology (ENT) • Miles City, MT
Ratings by platform
- Billings Clinic Provider Profiles: 4.6 to 4.9 out of 5 across various ENT providers at Billings Clinic (Scores of ratings and multiple written reviews for core ENT specialists)
- Vitals / RateMDs (Dr. Cynthia Kennedy): 4.5 out of 5 (Multiple patient reviews)
What patients say
Patients praise
- professional and knowledgeable care
- thorough communication and explanations
- compassionate bedside manner
- accessible and accommodating staff
- strong patient satisfaction for specialized ENT procedures
Common complaints
- occasional reports of diagnostic misses
- instances where patients felt their concerns were not fully heard or followed up on
In patients' words
"Dr. Key provided a treatment plan when others were only prescribing antibiotics and sending me home... I'm grateful he was the doctor that walked in the room that day!"
— Billings Clinic Patient Experience Review"Dr. Kennedy is not only EXTREMELY knowledgeable, professional and thorough but she is also VERY kind compassionate, patient and genuinely cares about my patients!"
— RateMDs Patient ReviewMore clinics in Miles City
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