SSM Health Medical Group
Primary Care • Midwest City, OK
Ratings by platform
- Ratings.MD: 4.8 out of 5 stars (based on 46,529 verified ratings) (46,529 ratings and 5,442 comments)
- US News & World Report (SSM Health St. Anthony Hospital-Midwest): 2 out of 5 stars (Patient Experience Score)
What patients say
Patients praise
- Compassionate, thorough, and knowledgeable clinical providers
- Doctors who listen to patient concerns and explain options clearly
- Strong long-term patient-provider relationships and trust
- Efficient and friendly nursing and support staff in many interactions
Common complaints
- Issues with front-desk and reception staff responsiveness and professionalism
- Long wait times for appointments
- Difficulties with appointment scheduling and flexibility
- Suboptimal patient experience scores for hospital-based services compared to national averages
In patients' words
"He is a awesome doctor. He real cares and listens to your problem. He has helped me alot with my medical issues. I would and have recommended him to anyone."
— Ratings.MD (Patient review)"The office manager LaTasha will come up smiling with a sweet tone but will refuse to listen to a complaint and hear a patient. She immediately turns it around to other people being at fault and will not to find a solution... There needs to be some kind of training on standard of patient care here because this is ridiculous"
— LocalityBiz (Patient complaint)More clinics in Midwest City
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