SSM Health Medical Group
Family Medicine • Midwest City, OK
Ratings by platform
- SSM Health Official Website"}},{rating:{citations:,confidence:: 4.9 out of 5 (for individual providers like Dr. Gary Griffin, Dr. Timothy Moser, and Dr. John Rapacz)"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- Staff described as knowledgeable, respectful, and thorough in medical care
- Helpful nursing and supportive treatment experiences reported by some patients
- High average ratings for individual providers on the official clinic website
Common complaints
- Reports of poor communication and unhelpful administrative staff
- Concerns regarding lack of compassion and long wait times in the emergency room
- Difficulty with scheduling and phone responsiveness
In patients' words
"The office manager... will refuse to listen to a complaint and hear a patient. She immediately turns it around to other people being at fault and will not to find a solution."
— LocalityBiz user review"Patients have reported positive experiences with the staff, describing them as nice, thorough, kind, and helpful."
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