Murray - CareNow Urgent Care
Urgent Care • Midvale, UT
Ratings by platform
- Birdeye/Google: 4.3/5 stars (aggregate across platforms) (1,050 reviews (Salt Lake City aggregate))
- Solv Health (Salt Lake City location): 5.0/5 stars (1 review)
- Yelp (Brand-wide): 2.7/5 stars (7,489 reviews (Brand-wide))
What patients say
Patients praise
- Efficient and fast service, particularly with online check-in options
- Professional, caring, and attentive medical staff (doctors, PAs, and nurses)
- Clean and welcoming facility environment
- Helpful assistance with insurance verification
Common complaints
- Billing and insurance issues (e.g., unexpected charges, overpayment disputes)
- Inadequate or perceived poor customer service from front desk staff
- Long wait times during busy periods
- Concerns regarding communication of clinic policies
In patients' words
"I was seen almost immediately. The nurse was timely and caring. The Dr was great. Reviewed my symptoms and discussed them. Dr was very caring and answered ..."
— Solv Health review for Murray location"Enough cannot be sad about the staff here this past weekend.. From the front counter to the tech and the doctor, all three seemed spectacular."
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