Valley Behavioral Health ValleyPhoenix in Midvale, UT
Mental Health • Midvale, UT
Ratings by platform
- Recovered.org: 3.85/5
- Addiction Helpline America: 3.6/5 (63)
- Birdeye: 4.0/5 (323)
What patients say
Patients praise
- Some patients found the care beneficial or helpful for their recovery
- Specific praise for individual nurses and staff members who provided supportive care
Common complaints
- Reports of poor treatment and unhelpful, unprofessional, or rude staff
- Concerns about over-medication and medication management issues
- Complaints regarding facility conditions and safety, such as inappropriate housing assignments
- Communication issues, including lack of notice for service changes and difficulties reaching staff
- Negative experiences regarding program closures and reduced service availability
- Allegations of poor management and administrative organizational challenges
In patients' words
"My previous therapist warned me that V.B.H. was dropping al.ost ALL of its services. He was CORRECT. Avoid this agency like the plague."
— Birdeye Review"The only positive I will say, is that the nurses in Oak made the experience more bearable (Thank you Bryan, Hunter, and Raquel, you guys are rockstars)."
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