Valley Behavioral Health ValleyPhoenix in Midvale, UT
Behavioral Health • Midvale, UT
Ratings by platform
- Recovered.org: 3.85/5 (Recovered Trustscore) (Not explicitly stated as a raw count of reviews)
- Addiction Helpline America: 3.6/5 (63 reviews)
What patients say
Patients praise
- Nurturing, home-like setting for mothers and children (ValleyPhoenix specifically)
- Individual/group counseling and medication-assisted treatment (MAT) offered
- Approach of keeping families together during treatment
- Some staff members praised for professionalism and caring attitudes
Common complaints
- Allegations of poor safety and lack of supervision for children/youth under their care
- Reports of slow response to medical emergencies/injuries
- Complaints regarding lack of communication with family members
- Reports of poor management, lack of staff flexibility, and inadequate training
In patients' words
"I took my 13 year old son to Valley to receive treatment... on his first day in, he was jumped and beaten by three older boys... NOBODY called me during that time to tell me how he was doing... This place is no joke, it's a horrible, dangerous place for your troubled child."
— Rannkly user review"Management is horrible, not many raises, micro management, not flexible with scheduling, poor training. But the clients are great to work with."
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